Returns Policy
Returns of merchandise are handled on a case by case basis.
Alan's Flooring, Doors & More is a Dealer, Supplier, Installation and Liquidation company. Most Products come with Manufacturer's Warranty and brand new factor packs. Some Products are sold as As Is.
On 1st Quality Dealer Product Sales, Manufacturer's Warranty will apply.
On Liquidation Products are sold as is where is.
Free Local Pick-up is at Alan's Flooring, Doors & More. Delivery and Pallet and Truckload Shipping Available. Omissions would most likely be due to heavy weight and special equipment requirements, which is a rare occurrence.
We have the fork-lifts, manpower, pallets, shipping and packaging accessories to satisfy your shipping needs.
Delivery and Hot Shot Delivery is Available.
We are Experienced LTL, Truckload, and Container Shippers.
We Photograph and Video Products in the best interest of all parties involved.
Accepted Returns will receive Store Credit. If you have an issue, call us 615-800-1646.
Most of the products have a come with manufacturer's warranty.
Returns of merchandise are handled on a case by case basis. Accepted Returns will receive Store Credit. If you have an issue, call 615-800-1646.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return or call 615-800-1646.
We will respond quickly.
Shipping
We can ship to just about any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. I will not ship to P.O. Boxes.
ADDITIONAL SHIPPING CHARGES MAY APPLY IN THESE STATES: AK, AZ, CA, CT, DE, FL, HI, ID, ME, MA, NJ, NY, OR, WA and VT.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options, unless shipping is included in the price. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. If an item has free shipping included, then the item weight would be listed at 1 pound as it doesn't matter because we will ship the order Free Shipping.
That being said, if you have a question about weight or dimensions, call 615-800-1646. We are here to help.
To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
For Shipping questions or comments. 615-800-1646 or Contact Us .